Refund policy

Returns & Refunds Policy

At C’lest Shop, we want you to love your purchase. If you are not completely satisfied, you may request a return under the following conditions.

Return Window

Returns must be requested within 30 days of the delivery date.

Return Conditions

To be eligible for a return, items must be:

* Unworn, unwashed, and undamaged.
* In their original condition.
* With original tags attached, when applicable.
* Free of stains, odors, makeup, pet hair, or other signs of use.

Non-Returnable Items

For hygiene and safety reasons, earrings and certain intimate or personal-use items may be final sale, except where a return or remedy is required by applicable law.

Items marked “Final Sale” are not eligible for returns unless required by law.

Return Shipping

Customers are responsible for return shipping costs for returns due to a change of mind, size, color, or preference.

C’lest Shop will cover return shipping or provide an appropriate solution for items that arrive damaged, defective, or incorrect.

Refunds

Once we receive and inspect your returned item, we will notify you whether your return has been approved.

Approved refunds will be issued to the original payment method. Processing and posting times may vary depending on your payment provider and financial institution.

Original shipping charges are non-refundable unless required by applicable law.

How to Request a Return

Please contact us at Clestshopus@gmail.com with your order number, the item you wish to return, and the reason for your request.

We will provide further return instructions.

Política de devolución 

Devoluciones dentro de 15 días desde la entrega.
Artículos sin usar, sin lavar, sin daños y con etiquetas originales.
Cliente paga el envío de devolución por cambio de opinión.
C'lest Shop cubre el envío si el producto llegó defectuoso o incorrecto.
Reembolso al método de pago original.